LET'S TALK

Tell us about your loved one.

This is a free, no-pressure conversation. Share what you can — we'll listen, ask thoughtful questions, and help you figure out what comes next.

WHAT HAPPENS AFTER YOU CALL

No mystery. No pressure. Just three clear steps.

STEP 01

A real person answers — today

A real SevynCare team member answers or returns your call the same business day. No call center, no voicemail queue.

STEP 02

A free phone consultation

We schedule a free phone consultation to understand your family's situation, your loved one's routine, and what kind of support you're looking for.

STEP 03

A written plan and caregiver match

We put together a written care plan and arrange a caregiver match — so care starts with familiarity, not a stranger at the door.

FIRST

Who are we talking to?

We just need a name and a way to reach you.

NEXT

Tell us about your loved one.

A few quick questions so we can prepare for your call.

So we can confirm they're in our service area.

FINALLY

What's on your mind?

Tell us as much or as little as you'd like. There are no wrong answers.

We typically respond within one business day — often the same day. Your information stays between us.

WHAT HAPPENS NEXT

After you hit send, here's what to expect.

No surprises, no sales calls, no sitting in a queue. Just a real human getting back to you.

1

You'll hear from us

Usually within a few hours, almost always within one business day. The first contact comes from a real person on our team — never a bot, never a call center.

WITHIN 1 BUSINESS DAY

2

A real conversation

A 20-30 minute phone call or video chat — whatever works for you. We'll listen, ask questions, and help you think through what your family actually needs.

20–30 MINUTES

3

A care plan, if you're ready

If it feels like a fit, we'll draft a care plan together. Hours, services, schedule, caregiver match — everything tailored to your loved one and your family.

WITHIN A WEEK

4

Care begins

Once you say yes, we move fast. For most families, care begins within 7-10 days of the first conversation. For urgent situations, we work to start sooner.

OFTEN WITHIN 7-10 DAYS

OTHER WAYS TO REACH US

Forms aren't the only way. We're here however you prefer.

Some families want to talk first. Some prefer to write. Some just want to know we exist before they reach out. All of those are fine.

BY PHONE

Call us directly

(334) 209-5912

Mon–Fri, 9am–5pm Central. A real person answers — every single time.

Tap to call →

BY EMAIL

Write us a note

info@sevyncare.org

Best for non-urgent questions or anything that needs more space to explain. We respond within one business day.

Open email →

SERVICE AREA

Where we serve

Huntsville, AL 35808

Care across every neighborhood in Madison County. If you're nearby and don't see your area listed, ask us — we likely serve you.

See our full service area →

We're a non-medical personal care and companion care agency. We don't provide skilled nursing or medical care — but we're happy to help you figure out who does, if that's what your loved one needs.

BEFORE YOU REACH OUT

Three things families ask before they send the form.

Is this a sales call?

No. It's a real conversation — usually a 20-30 minute phone call. We listen, we ask thoughtful questions, and we help you figure out what your family needs. There's no quota, no script, and no pressure to sign anything.

Will you share my information?

Never. What you share with SevynCare stays between you and our team. We don't sell your information, we don't add you to marketing lists, and we don't use what you tell us for anything except helping your family.

What if we're not ready to start?

That's okay. Many families reach out months before they actually need care — to ask questions, get oriented, or just know we're here. The first conversation isn't a commitment. It's a starting point you can come back to whenever you're ready.

A caregiver and senior together in a warm, comforting moment

IF YOU'RE STILL HERE

Are you scrolling through this page wondering whether to actually send the message — or whether to wait a bit longer?

Are you worried this is going to turn into another agency calling you on repeat for weeks?

Are you thinking 'I'm not ready yet' even though something in you knew you needed to start looking?

Waiting longer rarely makes the right moment clearer. Often it makes the situation harder.

There's no harm in starting the conversation now, even if you decide later you're not ready to act on it. Most families look back and wish they'd reached out sooner. The form takes two minutes. The consultation takes twenty. The clarity that follows can change everything.

Calls reach a real person — not a call center or phone tree.

Compassion First. Excellence Always.