Terms of Service

These Terms of Service ("Terms") govern use of the SevynCare website and related communications, including inquiries made by phone, email, forms, or other digital channels. By accessing the website or contacting SevynCare about services, the user agrees to these Terms.

About SevynCare

SevynCare is a non-skilled home care agency. Information provided through the website or communications is intended for general informational and service inquiry purposes unless a separate written client service agreement states otherwise.

No Medical Advice

Content on the website is not medical advice, nursing advice, emergency guidance, diagnosis, or treatment. SevynCare's non-skilled home care services do not replace medical care, licensed clinical judgment, emergency response, or physician direction.

Anyone experiencing a medical emergency should call 911 immediately.

Use of the Website

Users agree to use the website only for lawful purposes. A user may not:

• Use the website in a way that violates any law or regulation.
• Attempt to interfere with website operation or security.
• Submit false, misleading, or fraudulent information.
• Impersonate another person or misrepresent authority to act on behalf of someone else.
• Copy, reproduce, or exploit website content for commercial purposes without written permission, except as allowed by law.

Service Inquiries and Eligibility

Submitting an inquiry does not guarantee acceptance for services, staffing availability, scheduling, or continued care. Service availability may depend on location, scope of need, caregiver availability, assessment results, payment arrangements, and operational capacity.

Any actual care relationship is governed by separate intake documentation, policies, consents, and service agreements.

Communications Consent

By contacting SevynCare or submitting information, the user authorizes SevynCare to respond by phone, email, or other reasonable methods related to the inquiry, scheduling, care coordination, administrative matters, or customer service. Message and data rates may apply if mobile messaging is used.

Payments and Financial Terms

If services are initiated, rates, billing practices, payment terms, deposits, cancellation terms, and refund policies will be governed by the applicable client agreement or invoice terms. Website content alone does not create a binding quote unless expressly stated in writing.

Intellectual Property

Website content, including text, graphics, branding, logos, layout, and other materials, is owned by or licensed to SevynCare and is protected by applicable intellectual property laws. No right, title, or license is granted except for personal, non-commercial use of the website in accordance with these Terms.

Disclaimers

The website and its content are provided on an "as is" and "as available" basis. SevynCare disclaims all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted access.

SevynCare does not warrant that the website will always be error-free, secure, or free from harmful components.

Limitation of Liability

To the fullest extent permitted by law, SevynCare will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of the website, reliance on website content, communication delays, service interruptions, or unauthorized access to transmissions or data.

If liability is established where limitation is not prohibited, liability will be limited to the amount paid, if any, by the user to SevynCare specifically for the website-related matter giving rise to the claim.

Indemnification

The user agrees to defend, indemnify, and hold harmless SevynCare and its owners, employees, contractors, representatives, and affiliates from claims, damages, liabilities, losses, and expenses arising from the user's misuse of the website, violation of these Terms, or infringement of any rights of another party.

Third-Party Links and Tools

The website may reference or link to third-party services or websites for convenience. SevynCare does not control and is not responsible for the availability, content, or policies of third-party services.

Privacy

Use of the website is also subject to the SevynCare Privacy Policy and, where applicable, the HIPAA Notice of Privacy Practices.

Changes to the Terms

SevynCare may update these Terms at any time by posting a revised version with a new effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to conflict of laws principles, except where federal law applies.

Contact Information

SevynCare
Huntsville, AL 35808
Phone: (334) 209-5912
Email: info@sevyncare.org
Care available 7 days a week
Office hours: Mon–Fri 9:00 AM–5:00 PM CT